Welcome Individual & Family Plan Members
This page is for CCHP Members who purchase their own CCHP coverage and who do not have CCHP coverage through an employer. To learn more about your plan, please review the following:
- CCHP Physicians and Hospitals
- Summary of Benefits (English and Chinese) (PDF)*
- Evidence of Coverage (English) (PDF)*
- List of Covered Drugs (Formulary) (English and Chinese) (PDF)*
- Pharmacy Directory (English and Chinese) (PDF)*
- Provider Directory (English and Chinese) (PDF)*
- Member Rights and Responsibilities (English) (PDF)*
- How to File an Appeal or Grievance
- Active Choice Summary of Benefits (English) (PDF)*
- HIPAA GI Plan Benefit Matrix (PDF)*
- HIPAA GI Plan Enrollment Application (PDF)*
- HIPAA GI Plan & Conversion Plan San Francisco Rates (PDF)*
- HIPAA GI Plan & Conversion Plan San Mateo Rates (PDF)*
- Conversion Plan Benefit Matrix (PDF)*
- Conversion Plan Enrollment Application (PDF)*
Summary of Benefits and Evidence of Coverage
To request a copy of your Group Plan Summary of Benefits or Evidence of Coverage booklet, please call CCHP Member Services.
Questions or Concerns
Whenever you have questions or concerns, please call CCHP Member Services. Our team of friendly bilingual representatives will answer questions about your benefits, provider network information and procedures for using the plan.
*Note: To view these documents, you'll need Adobe Acrobat,
which you can download here.