Claims

Claims Status Inquiry

To check the status of claims, call our 24-hour automated claims verification line. If you need further assistance, call our Claims Department at 415-955-8800.

Automated Claims Status System

  • 415-955-8816, Option 2

Submitting Paper Claims

All paper claims must be submitted using a CMS 1500 form (for professional providers) and a UB-92 form (for institutional providers).

Send paper claims to:

Chinese Community Health Plan
Claims Department
445 Grant Avenue, Suite 700
San Francisco, CA 94108

Submitting Claims Electronically

CCHP prefers claims be submitted electronically. For information, please call our Director of Claims at 415-955-8800, ext. 3247.